What We Do
Since April 2007, ViFX has provided consulting and professional services to assist customers leverage and realise the benefits of virtualisation and storage technologies including reducing capital and operating expenses, enhancing IT resilience and flexibility, providing business continuity, improving overall IT agility and efficiency of the datacenter.
- ViFX Services
- Virtualisation Services
- Cloud Computing Services
- Storage Services
- Professional Services
ViFX Services
VIFX is a specialist Virtualisation, Cloud, and Storage services provider.

ViFX is not a regular reseller that offers generic IT services, ViFX does not hire average people and we do not body shop resources for poorly defined engagements. What we do is offer the highest end, most advanced consulting - engineering team specializing in Virtualisation, Cloud, and Storage solutions in the Asia Pacific region. We offer “fixed-price, scope-agreed outcomes”, we bring with us the successful completion of hundreds of complex projects and finally a commitment to be accountable, committed and execution-focused thereby contributing to your brand equity, financial growth and business performance.
We offer customers a comprehensive portfolio of assessment, design, planning, implementation, management and support services. Feedback advocates that customers enjoy benefits including cost-savings, risk mitigation, design & build quality and solution resiliency based on ViFX’s expertise, experience and pragmatic service delivery methodologies.
ViFX offers customers Independent Advice & Consultancy, Assessment Services, Solution Architecture & Detailed Design, Project Planning & Management, Implementation & Migration, Best Practice Audit, IQA & Health Checks, Systems Management & DC Automation, Comprehensive Support Services, Hosted Disaster Recovery & Virtualised Production, Desktop & Application Virtualisation Solutions and Software Licensing services.
ViFX Virtualisation Consulting Services
Migrate Physical to Virtual Infrastructure to Control Costs, Optimize Asset Utilisation, Staff Productivity, and Business Responsiveness

List of detailed Virtualisation Services (click to expand)
Virtualisation Solutions from the Industry Leaders
ViFX offers the industry’s most advanced portfolio of Virtualisation Services, covering Server, Storage, Desktop, and Application Virtualisation. Regardless of where you are on your Virtualisation “journey”, ViFX is able to recommend and deliver exactly the Services required to help you achieve your Virtualisation objectives.
Virtualisation Strategy & Business Case Development
Whether you are just embarking on your first Virtualisation initiatives, or already in a relative advanced state, it is critical to develop a Virtualisation Strategy, supporting Investment Analysis, and Business Case aligning Business and IT and providing the organisation with a roadmap to success. The Virtualisation Strategy documents your Virtualisation and Consolidation opportunities, what Business and Financial benefits you can expect to achieve, and in what timeframes.
ViFX Virtualisation Strategy & Business Case Development Services assists you with these tasks, by conducting a series of workshops, performing the necessary research, and providing the investment/business case collateral to support your investment decision making. As a result, you are able to select the exact areas where deploying Virtualisation technologies will have the greatest impact on your Business.
Virtualisation Assessments
The next step in your journey is to more precisely quantify where, when, and how Virtualisation technologies will be deployed within your environment, based upon a detailed understanding of your current state, and the advice and guidance of experienced ViFX Consultants who have performed hundred’s of Virtualisation exercises for our clients.
The ViFX Server, Desktop, and Application Assessment Services assess your current environment to precisely quantify the expected costs and investment returns of implementing virtualisation, as well as preparing you to move to the Implementation phase. For Server Virtualisation, your ViFX Assessment Services include up to 30 days of Server inventory and performance data collection and analysis. For Desktop Virtualisation, the Assessment Services include a detailed study of existing Desktop physical assets, management policies, and cost of ownership. For Application Virtualisation, a comprehensive inventory of applications is gathered and studied to identify virtualisation opportunities.
All Assessments include a series of stakeholder interviews (Business, Financial, IT), a ViFX Assessment & Findings report, complete TCO/ROI analysis, and presentation back to all client stakeholders. This provides the baseline against which the success of your virtualisation efforts can be measured later.
Enterprise Server & Storage Reference Architecture
Larger Enterprises, Service Providers, and Public Sector organisations are likely to have built up a substantial base of IT assets acquired over a period of many years. These organisations require an over-arching enterprise-wide strategy whose goal is to identify and quantify organisation-wide Virtualisation and Consolidation opportunities and benefits.
For these customers, ViFX uniquely offers the Enterprise Server & Storage Reference Architecture (ESRA) Service. ESRA consolidates, defines, and documents an overall framework and design guiding the evolution of the entire organisation’s IT environment, identifying all available opportunities for Virtualisation and Consolidation. Depending up the circumstances ESRA is likely to include all Servers, Storage, and Networks spanning multiple sites, plus the organisation’s Distributed Processing & Disaster Recovery strategies.
ESRA provides the centralized, agreed, and documented roadmap allowing large organisations to maximize the benefits of Virtualisation and Consolidation across their entire IT estate.
Virtualisation Planning, Design, & Implementation Services
Naturally, achieving all the identified benefits of Virtualisation and Consolidation across your IT environment requires deep expertise, extensive experience, and flawless execution capabilities. Nowhere is this more critical than in the Planning, Design, Physical-to-Virtual (P2V) Migration, Delivery, and Handover of your virtualized estate. This is where the benefits of partnering with ViFX can really be felt.
ViFX competencies span all key aspects of IT infrastructure, including Servers, Storage, Networks, Backup & Recovery, Desktops, Applications, BC/DR, and more. ViFX are uniquely able to craft and deliver highly optimized virtualized environments that fulfill all of the original objectives of your virtualisation exercise. ViFX experienced talent pool, combined with our methodology that leverages both VMware and industry best practices, ensures professional, on-time delivery of a quality solution in every engagement.
Virtualisation Advanced Management & Automation Services
Now that the base Virtual Infrastructure is in place, there are many opportunities to further optimize and automate operations, leading to improved system and application performance, availability, and security.
ViFX are experienced practitioners in the implementation of advanced VMware management and optimisation tools and capabilities, including:
- Virtual Environment Monitoring
- High Availability & Fault Tolerance
- Advanced Storage Integration Facilities
- Advanced Security Implementation
- Backup & Recovery Tools
- Capacity Planning Tools
- Application Performance Management Tools
- Virtual Machine Lifecycle Management Tools
- Test & Development Environment Automation
- Disaster Recovery Site Automation
Virtualisation Independent Advisory & Quality Assurance Service
The reality is many organisations who have already embarked on their Virtualisation journey have not achieved all the Business, Financial, and Technical Benefits that the technology offers. Many organisations are just building the confidence and cross-functional competencies required to ensure your Virtual Infrastructure is deployed and running optimally.
ViFX stands beside you providing independent review, objective measurement, expert advice, and where required a detailed analysis & audit of your virtualisation projects. Then optionally we can perform full remediation of identified problems and sub-optimalities bringing the environment to an optimized-state.
Operational Readiness Assessment
The implementation of Virtualization technology or Cloud within your IT environment will dramatically impact existing Operational Policies & Procedures. For example, traditional Server provisioning involves raising budget approval, procurement, Server stand-up, Storage allocation, OS and Application installation, etc. before being available to the requester. In a virtualized estate, Server Provisioning consists of a series of automated steps that perform most actions automatically using virtual elements, reducing or eliminating many steps entirely.
ViFX Operational Readiness Assessment Service looks at your entire body of IT policies & procedures, making recommendations based upon experience and best practices, and enabling you to realize the full benefits of your virtualization investment.
Data Centre Consolidation & Migration
Consolidating and migrating entire Data Centres are major undertakings that require a unique combination of multi-vendor skillets, deep experience, and battle-tested consultants and engineers. ViFX is uniquely qualified to be your partner for Data Centre Consolidation & Migration projects as our range of competencies allows us to identify and exploit Virtualization, Cloud, & Storage optimizations during the Migration Planning, Design, & Implementation process, cutting costs, minimizing risks, and accelerating the migration itself. ViFX are able to lead entire Data Centre projects from end-to-end including overall Project Management, or assist on a more tactical basis where required.
Business Continuity and Disaster Recovery Services
Business Continuity and Disaster Recovery solutions are traditionally costly, complex to deploy, and can be unreliable in the event of an actual disaster. VMware Site Recovery Manager (SRM) delivers automated, reliable, and manageable Disaster Recovery capabilities to VMware virtualized infrastructure, at a fraction of the cost and complexity of previous approaches. ViFX are the experts in SRM implementation. We are able to build complete Disaster Recovery capabilities into our Server, Desktop, and Private Cloud solutions, as well as add these capabilities to your existing VMware virtualized infrastructure.
Desktop Virtualization Services
While still in the early stages of market development, Virtual Desktop Infrastructure (VDI) adoption is poised to explode in the next few years. The technologies have matured to the point where virtual desktops can be provided to users across corporate networks, WANs, and high-speed wireless networks, and support a variety of devices including PCs, Macs, iPads, iPhones, and Android devices. ViFX delivers complete VMware-based Virtual Desktop projects from Assessment to Architecture to Planning & Design, Piloting, and Deployment into Production.
Application Virtualization Services
One of the major challenges facing IT departments is the need to upgrade existing platforms to modern OS and middleware technologies, while preserving the correct behavior of applications. Application Virtualization capabilities such as provided by VMware’s ThinApp products enable earlier versions of applications to be ported to modern OS such as Windows 7 with no recoding required. ViFX delivers Application Virtualization services that enable our clients to proceed confidently and safely with Windows 7 and Windows Server upgrades.
Test & Development Environment Optimization
From development, testing and QA, through to integration, staging, deployment and management, virtualization offers a comprehensive framework for software lifecycle automation that streamlines critically Test & Development processes. ViFX works with internal development teams to implement best-practices in a virtualized environment, shortening development cycles, speeding time to deployment, reducing cost and improving quality.
Physical to Virtual (P2V) Migration Services
Once the Planning & Design phases are complete, a substantial amount of work remains to migrate (or convert) physical machines to virtual machines consolidated onto Virtual Infrastructure hosts. The migration process can be challenging owing to the variety of applications which must be migrated, application-to-application dependencies, and virtual machine limitations relative to physical machines. ViFX is able to supply a team of skilled, experienced Engineers to work alongside you who understand these challenges and reduce the risk of delays or complications while accelerating completion of P2V processes.
Our experience in delivering large scale server consolidation projects has allowed ViFX to refine the volume P2V process and project methodology where we can offer customers a packaged volume-based service at a fixed fee per P2V migration.
End-to-end P2V migration services including planning, execution, enterprise communications and project management.
We aim to deliver incremental cost savings over traditional P2V migration methods and to accelerate of your virtualisation deployment and thus get savings and other benefits realised asap.
Virtual Infrastructure Upgrades
Virtual Infrastructure technologies are in a state of rapid technical evolution. A major release upgrade is a substantial project and may involve multiple considerations which are unfamiliar or unknown when confronting new releases for the first time. ViFX virtual Infrastructure Upgrade Services will guide you through every step of the upgrade process, ensuring a successful and optimized outcome.
ViFX Remote and On-site Managed Services
ViFX offers clients a suite of customizable quarterly and annual Managed Services offerings with pricing based upon your specific need for assistance. Services may be optionally provided by Telephone, via Remote Access, or On-Site, and may encompass anything from troubleshooting issues in your virtual environment, proactive monitoring and period Health Checks, to full Managed Services where ViFX provides a turnkey managed solution. Each Managed Services engagement is governed by an agreed, customized set of objectives, tasks, and commitments.
Benefits Realization Workshops and Reporting
The ViFX Benefits Realization workshop and reporting service ensures that your Virtualization, Cloud, and Storage projects and the resulting benefits are quantified, documented, and compared back to your initial objectives. Gap analysis is performed where applicable and strategies identified to remediate them which optionally can be subsequently implemented.
Independent QA & Audit
Many organisations are building confidence and competence in this critical new area. ViFX will stand beside a customer or outsourcer organisation, to provide independent review, objective measurement, expert advice and, if required, a detailed analysis and audit of virtualisation project(s).
Health check
Business requirements, and therefore your virtual infrastructure, are changing and fluid. ViFX is able to perform periodic health checks, providing a snapshot of your infrastructure health and hygiene, along with either remedial services or a set of recommendations as appropriate.
Project Management
Pragmatic project management is a function which is key to the success of virtualisation and/or storage projects. As part of our overall quality assurance program and to ensure milestones, deliverables and outcomes, ViFX integrates an appropriate level of Project Management into each of its project engagements.
As-Built Documentation
Many customers neglect to maintain their environment’s “as-built” documentation. Current and up to date “as-built” documentation is an important intelligence file for strategic and tactical planning and risk mitigation.
As either a custom assignment, or as part of a project, ViFX can update your “as-built” documentation (including network and infrastructure diagrams).
Critical Care Support Services
Your organisation has probably invested in a sophisticated, flexible and highly functional virtualised infrastructure / environment. It is critical that this environment is managed and supported in order to maintain optimal operational health and efficiency and to minimise the cost and business impact of any interruption to the production services. ViFX offers 24x7 remote support services to provide crisis support and scheduled routine maintenence.
Technical Account Management
Your ViFX Technical Account Manager offers expertise, access, and commitment to help maximise your investment in VMware. The TAM leverages proven methodologies and serves as a technology advocate and an enabler to guide you in best practices, facilitate progress, and accelerate toward your goals.
The ViFX TAM is your trusted advisor who assesses your existing infrastructure, reviews the implementation plans for best practices, makes recommendations in line with your unique requirements and addresses technical or business hurdles. ViFX conveniently provides TAM expert services on either a program-of-work basis or on a term-residency basis.
Business Case Development & Decision Support
ViFX offers customers assistance to develop their business case for virtualisation and storage investments. Our experience across many customers allows us to add the value of that experience to help new customers develop their business cases or add to their business case with supporting intelligence.
ViFX uses its commercial consultants and management to facilitate these services. The program of work can involve stakeholder surveys / interviews / workshops, analysis and report preparation.
Training & Education
ViFX offers customers hands-on, environment-specific training aimed at adding value by building your IT staff’s confidence and capabilities to effectively and efficiently run and manage your new virtualised and/or storage infrastructure.
Training is one of the key elements which helps maximise the technology’s return on investment. We believe that training is an important investment which encourages the adoption of new technology and adds value by improving employee productivity and accelerating the benefits.
Beyond skill development, we target our training toward practically supporting your ICT organisation’s real-world processes and procedures.
ViFX Cloud Consulting Services
Leveraging a Virtualized Infrastructure On-Premise or Off-Premise to Maximize Capex and Opex, Business Flexibility & Agility

List of detailed Cloud Services (click to expand)
Cloud Strategy, Assessment, & Business Case Development
As with Virtualization, your journey to the Cloud begins with a series of ViFX-led workshops, educational, and interactive sessions with your team covering all aspects of Private, Public, and Hybrid cloud offerings, with the goal of developing an over-arching Cloud Strategy & Roadmap that aligns and guides your entire organization going forward. During these sessions, ViFX will:
- Perform an Infrastructure, Application and Data Assessment exercise to identify key opportunities for applying Cloud computing to your existing IT estate
- Lead a discussion of various options for application deployment on Private (internal), Public (external), or Hybrid Cloud offerings
- Assess Public Cloud providers and make specific recommendations for Private vs. Public vs. Hybrid Cloud deployment on an application-by-application basis
- Provide detailed analysis of required investments and expected returns
- Provide a roadmap for phased transition from your current to future Cloud-based estate
- Armed with your Cloud Strategy and Business Case from ViFX, you are in a position to proceed confidently to leverage all the benefits Cloud technology offers your organization.
Cloud Reference Architecture
Organizations who decide to build a Private (internal) Cloud will require an Enterprise Server & Storage Reference Architecture (ESRA) that meets all the requirements discussed in the previous section PLUS address the unique infrastructure, operational, and management challenges of running a Cloud.
Standardized, virtualized IT infrastructure (Servers, Storage, Networks, and Virtual Platforms) is a tablestake. Equally, if not more important, is the Management & Automation tooling that will orchestrate actions across the Cloud – for example, Server & Storage provisioning, Virtual Machine lifecycle management, Capacity Planning, etc.
Crucially, your IT Operations policies & procedures will need to be re-engineered (or developed) to ensure you maximize the operational efficiencies, costs savings, and business agility benefits of your Cloud investment.
ViFX will design and document a holistic architecture inclusive of the necessary Management tooling and standards-based Operational Readiness policies providing you a complete, optimized Private Cloud.
Cloud Service Catalogue Development
Another critical step to realizing all the benefits of a Private Cloud is to standardize your IT services offerings. Developing a core set of offerings defining Compute, Memory, Network, Storage, OS, and even pre-configured application instances allows you to automate virtual infrastructure provisioning, reducing complexity, cost, and cycle times while enabling key capabilities such as Service Tiering, Lifecycle Management and Chargeback. As a result, IT consumers know exactly what they get, what Service Level they will receive, and what they are paying.
ViFX Service Catalogue Development Services assist IT organizations with this shift to an IT-as-a-Service model. We will assist you to define your standard Services menu, understand costs of providing Services, deliver Services efficiently and cost-effectively, and even implement a fully Self-Service based model.
Cloud Application & Data Migration
Once you have determined your Cloud Strategy, and identified the existing Applications, Data, & Services that will move to the Cloud, the next step is a carefully planned, flawlessly executed Cloud Migration. This is a non-trivial exercise, as it must take into account the complex inter-dependencies between these elements, and arrive at a result providing equal or better Service Levels than existing arrangements.
ViFX Cloud Application & Migration Services leverage our proven experience in complex Data Centre and IT infrastructure migration projects, coupled with a detailed understanding of virtual infrastructure, applications, and data to ensure a successful migration process.
Cloud Security Assessment & Implementation Services
Security concerns are frequently cited by IT practitioners as the main barrier to moving to Cloud adoption. The perception is that applications or data running on Virtual Infrastructure are somehow less secure owing to the centralized, consolidated natureof the Cloud. Those concerns are magnified when considering utilizing Public (external) Cloud Services where key Corporate applications or data are located outside the firewall, and Security is provided by the Cloud provider.
ViFX Security Assessment & Implementation Services will comprehensively assess Application & Data Security issues, recommend, and (where requested) implement all necessary security technologies and policies to ensure the absolute confidentiality of key corporate assets.
ViFX Storage Consulting Services
Establish Foundation for Secure, Reliable, Available Data Management in a Virtualised/Cloud Environment

List of detailed Storage Services (click to expand)
Storage, Virtualisation, & the Cloud
Information is the lifeblood of all business. In fact, in many businesses, information is the product itself. And information volumes are growing. According to some estimates, the amount of information created annually will grow by a factor of 44 from 2009 to 2020 as the shift from analog to digital information in all forms completes. By 2020, more than 1/3 of all digital information created annually will either live in or pass through the Cloud.
Another factor driving the growth of information is Virtualisation. Virtualising essentially involves the digitisation and centralisation of physical machines as files, which must be stored, protected, shared, and migrated between centralised internal Storage Infrastructure and Clouds. In 2010, for the first time, the number of virtual machines created exceeded the number of physical machines manufactured.
ViFX Storage Consulting & Professional Services were established to help customers manage the complete lifecycle of their information, from creation/capture to retirement/archiving/deletion, minimizing Capital & Operational expenses while ensuring information is protected, shared, and continuously available. As a vendor-neutral and technology agnostic service provider, ViFX is well positioned to offer you pragmatic, actionable advice in your best interests.
Storage Strategy & Assessment Service
The first step in optimizing your Storage infrastructure is the ViFX Storage Strategy & Assessment Service. This comprehensive offering includes the following:
- Quantifying and documenting your current and future information management requirements
- Assessing your current storage assets, inclusive of capacity, performance, vendor, age, function, connectivity, etc.
- Mapping your requirements against currently available Storage technologies and individual vendor offerings
- Understanding and quantifying the impact of Virtualisation initiatives and moving to the Cloud
- Through a series of structured workshops and interviews with key stakeholders, ViFX develops and documents a complete Storage Strategy and Roadmap to guide future Storage procurement and deployment decisions.
Storage Reference Architecture
The ViFX Storage Reference Architecture Service targets Enterprises & Service Provider organisations with an existing, large-scale or complex, multi-site or multi-vendor storage infrastructure, who require assistance rationalising existing storage investments, optimizing new storage purchases, or both.
The Service is comprehensive in nature and looks at all aspects of an organisation’s storage strategy including the current environment, Business & IT requirements and constraints, and anticipated future needs. These are ranked and prioritized, based on importance to the business, cost to achieve, and ease of adoption.
Next, an Object Model, Component Model, and Strawman Reference Architecture are developed. Optionally, the Reference Architecture can be extended into a Detailed Design phase whereby specific vendors and products are selected, and a vendor/product-specific design is produced, which can be used as the basis for implementation.
Storage Design, Implementation & Optimisation Services
ViFX are uniquely qualified to implement and optimize your Storage infrastructure. No other vendor possesses the range of multi-vendor competencies and certifications, coupled with the experience of successfully delivering hundreds of storage engagements to satisfied customers.
For customers who already have an existing Storage infrastructure, and would like to realise greater efficiencies, ViFX will advise you on the appropriate implementation of Storage Optimisation products and services including:
- Storage Consolidation & Virtualisation
- Virtual Infrastructure Integration
- Management, Automation & Provisioning Services
- Compression & De-duplication
- Thin Provisioning
- Tiered Storage Implementation
Data Classification, Analysis, & Migration
Not all information is created equal. ViFX provides Data Analysis, Classification, Migration, and Optimisation Services leading to an idealised segregation of data according to business criticality and placement on the appropriate infrastructure or “tier” of storage. Data Governance and Regulatory Compliance requirements will also impact where data is stored and how it is protected.
ViFX consultants work with your key Business and IT stakeholders to understand, recommend, and document a Data Classification strategy that ensures the right data is stored in the right place with optimal cost and efficiency, in full compliance with Data Governance requirements. Optionally, ViFX Data Migration Services can be deployed to assist with data and storage migration, minimizing business disruption, accelerating migration timing, and minimizing project cost and complexity.
Data Protection Services
ViFX Data Protection Services ensure that critical enterprise information assets are always available, protected, and secured. Prominent among our offerings in this area are the following:
- Backup & Recovery Architecture (BURA) Services: A well-planned, well-designed Backup & Recovery infrastructure – paired with comprehensive, tested operational processes – forms the foundation for information protection in the case of device or site failure. ViFX works with you to understand, recommend, document, and implement your complete BURA solution.
- Data Security: Critical corporate information must be protected at all times ensuring confidentiality is maintained. Typically this involves an integrated solution comprised of identity, authentication, rights management, encryption, and a variety of physical and network data protection mechanisms to ensure data are always protected. ViFX employ experts in data and application security who will craft and implement a Data Security strategy ensuring all your key data assets are protected.
- Disaster Recovery: While the physical elements of IT infrastructure (Servers, Disks, Networks) are replaceable in case of loss, data is not. The only solution to ensure that data can never be permanently lost is to keep copies in an alternative location in the event of a site failure. ViFX will design and implement a Disaster Recovery solution protecting key corporate data and ensuring that information is available at all times to support ongoing business operations.
Independent QA & Audit
Many organisations are building confidence and competence in this critical new area. ViFX will stand beside a customer or outsourcer organisation, to provide independent review, objective measurement, expert advice and, if required, a detailed analysis and audit of storage project(s).
Health check
Business requirements, and therefore your VI and storage infrastructure, are changing and fluid. ViFX is able to perform periodic health checks, providing a snapshot of your infrastructure health and hygiene, along with either remedial services or a set of recommendations as appropriate.
Project Management
Pragmatic project management is a function which is key to the success of storage projects. As part of our overall quality assurance program and to ensure milestones, deliverables and outcomes, ViFX integrates an appropriate level of Project Management into each of its project engagements.
As-Built Documentation
Many customers neglect to maintain their environment’s “as-built” documentation. Current and up to date “as-built” documentation is an important intelligence file for strategic and tactical planning and risk mitigation.
As either a custom assignment, or as part of a project, ViFX can update your “as-built” documentation (including network and infrastructure diagrams).
Critical Care Support Services
Your organisation has probably invested in a sophisticated, flexible and highly functional virtualised infrastructure / environment. It is critical that this environment is managed and supported in order to maintain optimal operational health and efficiency and to minimise the cost and business impact of any interruption to the production services. ViFX offers 24x7 remote support services to provide crisis support and scheduled routine maintenence.
Technical Account Management
Your ViFX Technical Account Manager offers expertise, access, and commitment to help maximise your storage investment. The TAM leverages proven methodologies and serves as a technology advocate and an enabler to guide you in best practices, facilitate progress, and accelerate toward your goals.
The ViFX TAM is your trusted advisor who assesses your existing infrastructure, reviews the implementation plans for best practices, makes recommendations in line with your unique requirements and addresses technical or business hurdles. ViFX conveniently provides TAM expert services on either a program-of-work basis or on a term-residency basis.
Business Case Development & Decision Support
ViFX offers customers assistance to develop their business case for virtualisation and storage investments. Our experience across many customers allows us to add the value of that experience to help new customers develop their business cases or add to their business case with supporting intelligence.
ViFX uses its commercial consultants and management to facilitate these services. The program of work can involve stakeholder surveys / interviews / workshops, analysis and report preparation.
Training & Education
ViFX offers customers hands-on, environment-specific training aimed at adding value by building your IT staff’s confidence and capabilities to effectively and efficiently run and manage your new virtualised and/or storage infrastructure.
Training is one of the key elements which helps maximise the technology’s return on investment. We believe that training is an important investment which encourages the adoption of new technology and adds value by improving employee productivity and accelerating the benefits.
Beyond skill development, we target our training toward practically supporting your ICT organisation’s real-world processes and procedures.
Professional Services
ViFX offers a broad range of technical support services
List of detailed Services (click to expand)
Assessment & Readiness
This consulting service gives you a view of your consolidation and virtualisation opportunities. ViFX will assess your current environment in order to determine potential savings and costs as well as better prepare you to move to the implementation phase. Your ViFX Assessment Service includes 30 day server and performance data collection, gathering server inventory and performance data, stakeholder interviews (as required) and a ViFX Assessment & Findings Report (including preliminary TCO analysis) and a presentation to client stakeholders. Many clients also (tactically or opportunistically) use this assessment stage to do an audit of their physical environment.
We also offer a low-cost remotely administered Assessment Service.
Independent QA & Audit
Many organisations are building confidence and competence in this critical new area. ViFX will stand beside a customer or outsourcer organisation, to provide independent review, objective measurement, expert advice and, if required, a detailed analysis and audit of virtualisation project(s).
Health check
Business requirements, and therefore your virtual infrastructure, are changing and fluid. ViFX is able to perform periodic health checks, providing a snapshot of your infrastructure health and hygiene, along with either remedial services or a set of recommendations as appropriate.
Virtualisation planning & design
Of paramount importance to any client starting out on the journey from a physical to virtualised environment is the investment in time, effort and quality in the design and planning stages. ViFX has the knowledge, experience and expertise to design your virtualised infrastructure and plan your transformation. ViFX also offers clients a generic consulting service where clients can simply commission ViFX experts for trusted, experienced and pragmatic counsel.
Proof of concept
Some customers like to run contained POCs when investigating new technologies or quantifying the features, functions and benefits. ViFX is capable of managing POC assignments and reporting.
Enterprise Desktop / VDI
Enterprise Desktop or Virtualised Desktop Infrastructure or VDI, as a technology strategy is still in the early adoption phase but could easily be a ‘technology tsunami’. The total cost of ownership (TCO) and benefits of the VDI business model (of centrally hosted, controlled and managed desktops) is proving to be very exciting. ViFX offers clients consultancy, proof of concept , design and VDI implementation services.
Application Virtualisation
Application virtualisation is another new and exciting market development and ViFX has packaged and virtualised application for many different clients. For example we have virtualised Skype for one customer, allowing them to use and exploit this communication tool whilst having it secure, tested and approved in their standard corporate operating environment.
Storage architecture design & analysis
‘Storage’ is a key foundational technology underpinning all virtualisation projects. However, storage is a complex area in its own right and storage-design drives the success of the overall virtualisation implementation and outcomes. By adopting industry best practice (i.e. SNIA), ViFX is able to work with our clients to ensure a strong base for a successful virtualisation solution.
Implementation Services
ViFX provides clients with professional implementation services. Implementation is naturally a ViFX core competency but we like to think that our quality and experienced talent-pool combined with our best practice methodology is our competitive advantage. Implementation Services can be commissioned based on either a contracted time and materials basis, or a discrete scope of work (SOW).
Physical-2-Virtual Migrations & Accelerated Server Consolidation
Once the design phase and initial server virtualisations are complete a substantial amount of work can remain as the balance of physical servers are migrated to virtual hosts. Known as P2V migration this process can be a considerable drain on internal IT resource and can delay the achievement of key business case benefits. Working alongside our clients, ViFX are able to supply a team of skilled, experienced engineers to rapidly accelerate the P2V process.
Our experience in delivering large scale server consolidation projects has allowed ViFX to refine the volume P2V process and project methodology where we can offer customers a packaged volume-based service at a fixed fee per P2V migration.
End-to-end P2V migration services including planning, execution, enterprise communications and project management.
We aim to deliver incremental cost savings over traditional P2V migration methods and to accelerate of your virtualisation deployment and thus get savings and other benefits realised asap.
Upgrades
Virtualisation software is in a state of rapid technical evolution. While maintenance releases are important, many clients will correctly consider a major release upgrade to be a substantial project. ViFX are able to advise on both the correct upgrade path and appropriate timing for the upgrade.
Project Management
Pragmatic project management is a function which is key to the success of virtualisation and/or storage projects. As part of our overall quality assurance program and to ensure milestones, deliverables and outcomes, ViFX integrates an appropriate level of Project Management into each of its project engagements.
As-Built Documentation
Many customers neglect to maintain their environment’s “as-built” documentation. Current and up to date “as-built” documentation is an important intelligence file for strategic and tactical planning and risk mitigation.
As either a custom assignment, or as part of a project, ViFX can update your “as-built” documentation (including network and infrastructure diagrams).
Critical Care Support Services
Your organisation has probably invested in a sophisticated, flexible and highly functional virtualised infrastructure / environment. It is critical that this environment is managed and supported in order to maintain optimal operational health and efficiency and to minimise the cost and business impact of any interruption to the production services. ViFX offers 24x7, 8x5 or Emergency-Only remote services to provide crisis support and scheduled routine maintenence.
Chargeback
Chargeback enables accurate cost measurement, analysis and reporting. A chargeback model means cost transparency and accountability so business owners and IT staff can understand the actual cost of the virtual infrastructure required to support business services.
ViFX can assist you to construct your company’s chargeback framework for your virtualised infrastructure. We can help you adopt the best tool and build your chargeback model.
Advanced Virtualisation Services
ViFX offers experience and expertise with VMware’s advanced products like Site Recovery Manager (SRM), LabManager and LifeCycle Manager.
Hosted Virtual Production
ViFX operates a organisation called CloudFX which offers high-availability hosting facilities and services for customers’ virtualised DR or primary production environments. Please see our CloudFX section.
Management & Automation
Managing your virtual infrastructure is critical. Automating it ensures you’re maximising the features and functionality therefore your investment in virtualisation technology. ViFX helps customers automate and manage their virtualised environments.
Technical Account Management
Your ViFX Technical Account Manager offers expertise, access, and commitment to help maximise your investment in VMware. The TAM leverages proven methodologies and serves as a technology advocate and an enabler to guide you in best practices, facilitate progress, and accelerate toward your goals.
The ViFX TAM is your trusted advisor who assesses your existing infrastructure, reviews the implementation plans for best practices, makes recommendations in line with your unique requirements and addresses technical or business hurdles. ViFX conveniently provides TAM expert services on either a program-of-work basis or on a term-residency basis.
Training & Education
ViFX offers customers hands-on, environment-specific training aimed at adding value by building your IT staff’s confidence and capabilities to effectively and efficiently run and manage your new virtualised and/or storage infrastructure.
Training is one of the key elements which helps maximise the technology’s return on investment. We believe that training is an important investment which encourages the adoption of new technology and adds value by improving employee productivity and accelerating the benefits.
Beyond skill development, we target our training toward practically supporting your ICT organisation’s real-world processes and procedures.
We are also able to provide certified education courses.
Software Licensing
ViFX supplies customers with virtualisation software licensing products, upgrades, volume-purchase-agreements, enterprise-agreements and renewals. An optional service we offer to use our contracts management suite, iScio, to keep an archive of your software purchases / assets and thus able to advise renewal dates.
Feel free to ask us for a quotation.
VMware PSO Credits
ViFX is accredited to sub-contract to VMware’s Professional Services Organisation (PSO). Customers can purchase VMware PSO Credits from ViFX and then have ViFX deliver VMware prescribed services. To view the range of services offered through VMware’s PSO please use this link http://www.vmware.com/services/full-services-portfolio.html#c140974
International S.W.A.T Assignments
A highly-mobile team of experts working across the AP region, allows ViFX to be agile and able respond to customers needing assignments or projects planned and executed in any location. The analogy we like to use is “when the armed forces call upon the expert and elite skills of special weapons and tactics teams to be deployed quickly, perform the prescribed duties efficiently and extract when the work is complete.”
ViFX consultants are APEC pre-approved for eased access throughout Asia.