ViFX offers a broad range of technical support services - please click on one of the hyperlinks below to read more...
Virtualisation planning & design
Storage architecture design & analysis
Physical-2-Virtual Migrations & Accelerated Server Consolidation
Critical Care Support Services
Advanced Virtualisation Services
International S.W.A.T Assignments
This consulting service gives you a view of your consolidation and virtualisation opportunities. ViFX will assess your current environment in order to determine potential savings and costs as well as better prepare you to move to the implementation phase. Your ViFX Assessment Service includes 30 day server and performance data collection, gathering server inventory and performance data, stakeholder interviews (as required) and a ViFX Assessment & Findings Report (including preliminary TCO analysis) and a presentation to client stakeholders. Many clients also (tactically or opportunistically) use this assessment stage to do an audit of their physical environment.
We also offer a low-cost remotely administered Assessment Service .
Many organisations are building confidence and competence in this critical new area. ViFX will stand beside a customer or outsourcer organisation, to provide independent review, objective measurement, expert advice and, if required, a detailed analysis and audit of virtualisation project(s).
Business requirements, and therefore your virtual infrastructure, are changing and fluid. ViFX is able to perform periodic health checks, providing a snapshot of your infrastructure health and hygiene, along with either remedial services or a set of recommendations as appropriate.
Of paramount importance to any client starting out on the journey from a physical to virtualised environment is the investment in time, effort and quality in the design and planning stages. ViFX has the knowledge, experience and expertise to design your virtualised infrastructure and plan your transformation. ViFX also offers clients a generic consulting service where clients can simply commission ViFX experts for trusted, experienced and pragmatic counsel.
Some customers like to run contained POCs when investigating new technologies or quantifying the features, functions and benefits. ViFX is capable of managing POC assignments and reporting.
Enterprise Desktop or Virtualised Desktop Infrastructure or VDI, as a technology strategy is still in the early adoption phase but could easily be a ‘technology tsunami’. The total cost of ownership (TCO) and benefits of the VDI business model (of centrally hosted, controlled and managed desktops) is proving to be very exciting. ViFX offers clients consultancy, proof of concept , design and VDI implementation services.
Application virtualisation is another new and exciting market development and ViFX has packaged and virtualised application for many different clients. For example we have virtualised Skype for one customer, allowing them to use and exploit this communication tool whilst having it secure, tested and approved in their standard corporate operating environment.
‘Storage’ is a key foundational technology underpinning all virtualisation projects. However, storage is a complex area in its own right and storage-design drives the success of the overall virtualisation implementation and outcomes. By adopting industry best practice (i.e. SNIA), ViFX is able to work with our clients to ensure a strong base for a successful virtualisation solution.
ViFX provides clients with professional implementation services. Implementation is naturally a ViFX core competency but we like to think that our quality and experienced talent-pool combined with our best practice methodology is our competitive advantage. Implementation Services can be commissioned based on either a contracted time and materials basis, or a discrete scope of work (SOW).
Once the design phase and initial server virtualisations are complete a substantial amount of work can remain as the balance of physical servers are migrated to virtual hosts. Known as P2V migration this process can be a considerable drain on internal IT resource and can delay the achievement of key business case benefits. Working alongside our clients, ViFX are able to supply a team of skilled, experienced engineers to rapidly accelerate the P2V process.
Our experience in delivering large scale server consolidation projects has allowed ViFX to refine the volume P2V process and project methodology where we can offer customers a packaged volume-based service at a fixed fee per P2V migration.
End-to-end P2V migration services including planning, execution, enterprise communications and project management.
We aim to deliver incremental cost savings over traditional P2V migration methods and to accelerate of your virtualisation deployment and thus get savings and other benefits realised asap.
Virtualisation software is in a state of rapid technical evolution. While maintenance releases are important, many clients will correctly consider a major release upgrade to be a substantial project. ViFX are able to advise on both the correct upgrade path and appropriate timing for the upgrade.
Pragmatic project management is a function which is key to the success of virtualisation and/or storage projects. As part of our overall quality assurance program and to ensure milestones, deliverables and outcomes, ViFX integrates an appropriate level of Project Management into each of its project engagements.
Many customers neglect to maintain their environment’s “as-built” documentation. Current and up to date “as-built” documentation is an important intelligence file for strategic and tactical planning and risk mitigation.
As either a custom assignment, or as part of a project, ViFX can update your “as-built” documentation (including network and infrastructure diagrams).
Your organisation has probably invested in a sophisticated, flexible and highly functional virtualised infrastructure / environment. It is critical that this environment is managed and supported in order to maintain optimal operational health and efficiency and to minimise the cost and business impact of any interruption to the production services. ViFX offers 24x7, 8x5 or Emergency-Only remote services to provide crisis support and scheduled routine maintenence.
Chargeback enables accurate cost measurement, analysis and reporting. A chargeback model means cost transparency and accountability so business owners and IT staff can understand the actual cost of the virtual infrastructure required to support business services.
ViFX can assist you to construct your company’s chargeback framework for your virtualised infrastructure. We can help you adopt the best tool and build your chargeback model.
ViFX offers experience and expertise with VMware’s advanced products like Site Recovery Manager (SRM), LabManager and LifeCycle Manager.
ViFX operates a organisation called CloudFX which offers high-availability hosting facilities and services for customers’ virtualised DR or primary production environments. Please see our CloudFX section.
Managing your virtual infrastructure is critical. Automating it ensures you’re maximising the features and functionality therefore your investment in virtualisation technology. ViFX helps customers automate and manage their virtualised environments.
Your ViFX Technical Account Manager offers expertise, access, and commitment to help maximise your investment in VMware. The TAM leverages proven methodologies and serves as a technology advocate and an enabler to guide you in best practices, facilitate progress, and accelerate toward your goals.
The ViFX TAM is your trusted advisor who assesses your existing infrastructure, reviews the implementation plans for best practices, makes recommendations in line with your unique requirements and addresses technical or business hurdles. ViFX conveniently provides TAM expert services on either a program-of-work basis or on a term-residency basis.
ViFX offers customers hands-on, environment-specific training aimed at adding value by building your IT staff’s confidence and capabilities to effectively and efficiently run and manage your new virtualised and/or storage infrastructure.
Training is one of the key elements which helps maximise the technology’s return on investment. We believe that training is an important investment which encourages the adoption of new technology and adds value by improving employee productivity and accelerating the benefits.
Beyond skill development, we target our training toward practically supporting your ICT organisation’s real-world processes and procedures.
We are also able to provide certified education courses.
ViFX supplies customers with virtualisation software licensing products, upgrades, volume-purchase-agreements, enterprise-agreements and renewals. An optional service we offer to use our contracts management suite, iScio, to keep an archive of your software purchases / assets and thus able to advise renewal dates.
Feel free to ask us for a quotation.
ViFX is accredited to sub-contract to VMware’s Professional Services Organisation (PSO). Customers can purchase VMware PSO Credits from ViFX and then have ViFX deliver VMware prescribed services. To view the range of services offered through VMware’s PSO please use this link http://www.vmware.com/services/full-services-portfolio.html#c140974
A highly-mobile team of experts working across the AP region, allows ViFX to be agile and able respond to customers needing assignments or projects planned and executed in any location. The analogy we like to use is “when the armed forces call upon the expert and elite skills of special weapons and tactics teams to be deployed quickly, perform the prescribed duties efficiently and extract when the work is complete.”
ViFX consultants are APEC pre-approved for eased access throughout Asia.