With the customer now taking centrestage, enterprises are looking for ways to connect more closely with them using cloud, mobile, social and big data. In fact, according to IBM’s C-Suite research, CEOs consider technology to be the single most important external force shaping their organisations. In today’s digital landscape, technology is no longer seen as just part of the infrastructure needed to deliver a business strategy – it’s what makes entirely new strategies possible.
In this era of unprecedented technological development, CIOs have a big task on their hands - to provide digital leadership as a means of achieving innovation and differentiation. That means providing an environment where innovation can be fostered while minimising the cost of failure. It’s about creating an environment where people can focus on technologies that make a difference to the business by moving the mindset from IT efficiency to value creation.
Stay ahead of the curve
To succeed in a world where nothing stays the same, you need a partner that is contiuously researching new technology products and solutions – one that can provide innovative answers to tomorrow’s challenges as well as today’s problems.
Outsource the routine work
By outsourcing your day-to-day operations to experts who specialise in optimising infrastructure performance, whether on-premise or in the cloud, your IT department can turn its attention to more innovative and valuable projects.
A framework for innovation
With an effective IT service management framework, your business can foster innovation through solid governance and financial management. This creates a safe environment for new projects, where the cost of failure can be significantly minimised and contained, and even where controlled failure is encouraged in order to gain valuable insights.